BUSINESS DISPUTE RESPONSE & EVIDENCE MANAGEMENT

DON'T FIGHT IT OUT
ON SOCIAL MEDIA.
PUBLISH THE RECORD.

A professional, evidence-led way for businesses to respond to public disputes, organise the facts and tell their side without being drawn into an online argument.

AI evidence analysis
Neutral & evidence-led
Privacy & redaction
Language risk checks
Professional Right of Reply
Controlled publishing
Built for small businesses, professionals, agencies and advisers — calm, factual and evidence-led.
Northstar Digital Ltd · Demo CaseStatement Draft
Evidence Items23
Claims6
Risk Flags2
Timeline Events14

AI MASTER TIMELINE

12 Apr   Project kickoff & requirements
2 May   Application tested
3 May   Customer testing confirmed
16 May   Change request received

CLAIM VS EVIDENCE

“No platform was produced”Contradicted
“Deadline was missed”Supported
“No further work occurred”Contradicted
Evidence-ledFacts before arguments
Neutral AIDoesn’t automatically side with you
Privacy firstRedacted public copies
Evidence preservedOriginals remain untouched
Professional responseBuilt for businesses, not revenge
WELCOME TO RECORDRIGHT

When the dispute is public, your side of the story shouldn't be buried in a comment thread.

Negative posts, reviews and accusations can remain visible long after an argument has ended. RecordRight gives your business somewhere professional to present the chronology, supporting evidence and your Right of Reply — calmly, clearly and in one place.

Instead of posting long replies across Facebook or repeatedly defending yourself in comments, you can publish one structured statement and direct people to the record.

Build My Response
WHY BUSINESSES USE RECORDRIGHT

Give customers, prospects and searchers somewhere to see your response.

Your reputation is shaped by what people can find. RecordRight helps you create a permanent, professional record of your position instead of leaving the only public version of events unanswered.

G
A statement that can appear in search

Where you choose a public and indexable publication setting, your statement page can be made available for search engines such as Google to discover and index. Search visibility is never guaranteed.

↗
One professional link to share

Use one statement URL in an appropriate social response, email or conversation rather than repeating the entire dispute across multiple channels.

✓
Show the evidence behind your position

Present a chronology and redacted supporting material so readers can understand why your business disputes — or accepts — particular points.

◎
Protect your professional image

Move the conversation away from emotional back-and-forth and towards a calm, branded and structured Right of Reply.

AI
Know where your evidence is weak

Neutral AI can flag claims that are unsupported, partially supported or contradicted, helping you avoid overstating your case.

▣
Keep everything organised

Bring screenshots, messages, invoices, contracts, payments and other documents together into one case record and timeline.

Build a discoverable Right of Reply — without building an attack page.

Public pages include optional SEO controls such as page titles, descriptions, canonical URLs, social sharing metadata and robots settings. The aim is to make your own factual statement accessible where appropriate, not to manipulate search results or damage another person's reputation.

WHEN A COMPLAINT GOES PUBLIC

Your side shouldn't exist only in a Facebook comment.

A negative Facebook post, Google Review, Instagram post, TikTok video, Trustpilot review or post on X can become part of what prospective customers see when researching your business.

RecordRight gives you another option: move the detailed response away from the comment thread and into a calm, structured record that you control.

FacebookGoogle ReviewsInstagramTikTokTrustpilotX
DON'T GET DRAWN INTO THE ARGUMENT.
DOCUMENT THE EVIDENCE.
PUBLISH A PROFESSIONAL RESPONSE.
01
Stop feeding the comment thread

Repeated replies can keep a dispute active. Create one measured response and direct interested readers to the record.

02
Give the full context

Social comment boxes are poor places for timelines, documents and detailed evidence. A dedicated statement page gives the facts room to be understood.

03
Keep the business professional

Prospective customers can judge how a business handles criticism as well as the criticism itself. Calm presentation matters.

04
Protect personal information

Review and redact sensitive material before publication instead of casually posting screenshots containing private information.

05
Create one lasting link

Your statement has its own URL that can be shared where appropriate, instead of rewriting the same response across different platforms.

Create a professional, indexable Right of Reply that search engines can discover.

If you choose a public and indexable publication setting, search engines such as Google can potentially discover the statement. This gives people researching the dispute an opportunity to find your documented response as well as other public material. Indexing and ranking are not guaranteed.

Business owner organising social media comments and evidence into a professional statement
Move from scattered comments and screenshots to one organised, evidence-led statement.

From evidence to a professional Right of Reply

One guided workflow keeps the response calm, factual and organised.

1
UploadEvidence
2
AI TimelineOrganise events
3
ClaimsIdentify allegations
4
MatchEvidence to claims
5
PrivacyRisk & redaction
6
StatementGenerate draft
7
ReviewYou stay in control
8
PublishShare the record

Everything you need to put the facts on record

Create a free build account, organise the case privately, then pay only when you choose to publish a live statement page.

Small Business includes the core tools needed to organise evidence, run checks, draft the statement and publish one professional Right of Reply when ready.

Evidence Uploader

Upload screenshots, conversations, emails, invoices, payment records, social posts and other key documents.

AI Timeline

Turns uploaded evidence and notes into a dated chronology with links back to the supporting material.

Claim vs Evidence

Separates public allegations into individual points and checks whether the evidence supports, contradicts or cannot resolve them.

Privacy & Redaction

Flags personal details, bank information and sensitive content before anything is made public.

Statement Generator

Creates a calm, professional Right of Reply covering accepted facts, disputed points, chronology and evidence.

Public Statement Page

Publish one live statement URL with private, unlisted, public or indexable visibility controls.

Everything in Small Business

Includes evidence upload, AI timeline, claim checks, privacy review, statement draft and publishing controls.

Advanced Evidence Library

Search and manage larger case material while keeping private originals separate from public redacted copies.

Updates & Revisions

Add new evidence after publication and publish clearly dated updates without silently rewriting the historical statement.

Extended Risk Review

Checks social-media pressure, wording risk, unsupported claims, privacy issues and escalation triggers.

SEO & Social Controls

Manage page title, description, canonical URL, social preview text and indexability settings.

Evidence Pack Downloads

Prepare organised private exports for internal review, support teams or professional advisers.

Solicitor Review Pack

Prepare the case material in a format designed for adviser review rather than public argument.

Indexed Evidence

Organise documents, screenshots and messages into a clear index with filenames, upload dates and case references.

Numbered Exhibits

Structure supporting documents as numbered exhibits that are easier to review and reference.

Complete Chronology

Create a detailed timeline with dates, descriptions and supporting evidence links.

Claim Report

Show each claim, the evidence position and wording risks in a concise review document.

Bespoke Requirements

Manual scope for complex disputes where professional review, extra documents or custom handling is needed.

NEW PRODUCT · RECORDRIGHT WATCH

Find public mentions before they become a bigger problem.

RecordRight Watch is a separate monthly monitoring product inside the same customer portal. It checks public search results for business names, domains and keywords, then lets customers save mentions as evidence or create a new RecordRight case from a result.

Business profileActive
Saved mentionsWatch evidence
Next actionCreate case
View Watch Plans
Monitor a business name

Search exact business names, trading names and domain combinations from one Watch profile.

Track keywords

Add review, complaint, Facebook, scam or other terms relevant to reputation monitoring.

Save Watch evidence

Keep results in a separate Watch evidence area without changing existing cases.

Create a new case

Turn a saved mention into a private RecordRight project only when it needs a response.

Build for free. Pay when you publish.

Customers can prepare the case, run checks and draft privately first. Payment is required only when making a RecordRight statement live.

PAY ONLY WHEN LIVE
COMPLETE RESPONSE · SMALL BUSINESS

Everything needed to respond professionally

£79 when published

Start privately at no charge. The £79 payment is taken when the customer chooses to publish the live statement page.

  • Evidence upload & organisation
  • AI timeline & transcript tools
  • Claim vs Evidence analysis
  • Privacy checks & redaction
  • Professional statement
  • Public statement webpage
  • SEO & visibility controls
  • Evidence pack downloads
  • One social-media response
Create Free Build Account
Professional

Complex disputes

£199 when published

For cases needing deeper analysis and an extended update period. Start in the builder first, then choose the right publish option.

  • Everything in Small Business
  • Advanced evidence analysis
  • 30 days of case updates
  • Advanced risk review workflow
  • Custom case branding
  • Priority support
Build Professional Case
Solicitor Ready

Professional review packs

£299+ per case

For complex matters requiring a highly organised review pack.

  • Indexed evidence
  • Numbered exhibits
  • Complete chronology
  • Claim vs Evidence report
  • Solicitor review export
  • Bespoke requirements
Enquire

Add RecordRight Watch

Ongoing monitoring is a separate subscription. Watch searches public results, saves mentions, and can turn a result into a brand-new RecordRight case.

Watch Starter

Simple monitoring

£19 / month

For one small business that wants occasional checks.

  • 1 business profile
  • Up to 5 keywords
  • Manual Search Now
  • Save mentions as Watch evidence
  • Create a new case from a result
Start Watch Starter
RECOMMENDED
Watch Business

Reputation watch for one business

£39 / month

The main monitoring plan for active small businesses.

  • 1 business profile
  • Up to 15 keywords
  • Search history saved
  • Low, Review and High Priority labels
  • Indexed Facebook checks where available
  • Link results to existing cases
Start Watch Business
Watch Agency

Multiple businesses

£79 / month

For agencies, consultants or owners managing several brands.

  • Up to 5 business profiles
  • Up to 25 keywords per profile
  • All Watch features
  • Priority alerts
  • Multiple case creation
  • Agency-style monitoring workflow
Start Watch Agency
Drafting, checklist and AI checks are available before payment. Publishing a live customer page requires payment, while RecordRight Watch is an optional monthly subscription. The platform provides evidence organisation and response tools; it is not a substitute for legal advice.

Professional enough for advisers. Simple enough for small businesses.

A calm alternative to conducting a dispute in public comment threads.

Small businesses

Turn scattered screenshots, emails and documents into one organised record and a professional response without needing to understand complex evidence-management software.

Solicitors & advisers

Receive structured chronologies, evidence indexes, claim analysis and numbered exhibits that can make initial case review more efficient.

PR & reputation teams

Keep public messaging measured and evidence-led while maintaining clear internal records of what supports each statement.

Agencies & white label

Manage multiple client cases from one dashboard with approval workflows, team access, billing and future custom-domain support.

Public records

Published RecordRight statements that have been made public and indexable.

Ready to build the record?

Your evidence. Your timeline. Pay only when you publish.