BUSINESS DISPUTE RESPONSE & EVIDENCE MANAGEMENT

DON'T FIGHT IT OUT
ON SOCIAL MEDIA.
PUBLISH THE RECORD.

A professional, evidence-led way for businesses to respond to public disputes, organise the facts and tell their side without being drawn into an online argument.

AI evidence analysis
Neutral & evidence-led
Privacy & redaction
Language risk checks
Professional Right of Reply
Controlled publishing
Built for small businesses, professionals, agencies and advisers — calm, factual and evidence-led.
Northstar Digital Ltd · Demo CaseStatement Draft
Evidence Items23
Claims6
Risk Flags2
Timeline Events14

AI MASTER TIMELINE

12 Apr   Project kickoff & requirements
2 May   Application tested
3 May   Customer testing confirmed
16 May   Change request received

CLAIM VS EVIDENCE

“No platform was produced”Contradicted
“Deadline was missed”Supported
“No further work occurred”Contradicted
Evidence-ledFacts before arguments
Neutral AIDoesn’t automatically side with you
Privacy firstRedacted public copies
Evidence preservedOriginals remain untouched
Professional responseBuilt for businesses, not revenge
WELCOME TO RECORDRIGHT

When the dispute is public, your side of the story shouldn't be buried in a comment thread.

Negative posts, reviews and accusations can remain visible long after an argument has ended. RecordRight gives your business somewhere professional to present the chronology, supporting evidence and your Right of Reply — calmly, clearly and in one place.

Instead of posting long replies across Facebook or repeatedly defending yourself in comments, you can publish one structured statement and direct people to the record.

Build My Response
WHY BUSINESSES USE RECORDRIGHT

Give customers, prospects and searchers somewhere to see your response.

Your reputation is shaped by what people can find. RecordRight helps you create a permanent, professional record of your position instead of leaving the only public version of events unanswered.

G
A statement that can appear in search

Where you choose a public and indexable publication setting, your statement page can be made available for search engines such as Google to discover and index. Search visibility is never guaranteed.

One professional link to share

Use one statement URL in an appropriate social response, email or conversation rather than repeating the entire dispute across multiple channels.

Show the evidence behind your position

Present a chronology and redacted supporting material so readers can understand why your business disputes — or accepts — particular points.

Protect your professional image

Move the conversation away from emotional back-and-forth and towards a calm, branded and structured Right of Reply.

AI
Know where your evidence is weak

Neutral AI can flag claims that are unsupported, partially supported or contradicted, helping you avoid overstating your case.

Keep everything organised

Bring screenshots, messages, invoices, contracts, payments and other documents together into one case record and timeline.

Build a discoverable Right of Reply — without building an attack page.

Public pages include optional SEO controls such as page titles, descriptions, canonical URLs, social sharing metadata and robots settings. The aim is to make your own factual statement accessible where appropriate, not to manipulate search results or damage another person's reputation.

WHEN A COMPLAINT GOES PUBLIC

Your side shouldn't exist only in a Facebook comment.

A negative Facebook post, Google Review, Instagram post, TikTok video, Trustpilot review or post on X can become part of what prospective customers see when researching your business.

RecordRight gives you another option: move the detailed response away from the comment thread and into a calm, structured record that you control.

FacebookGoogle ReviewsInstagramTikTokTrustpilotX
DON'T GET DRAWN INTO THE ARGUMENT.
DOCUMENT THE EVIDENCE.
PUBLISH A PROFESSIONAL RESPONSE.
01
Stop feeding the comment thread

Repeated replies can keep a dispute active. Create one measured response and direct interested readers to the record.

02
Give the full context

Social comment boxes are poor places for timelines, documents and detailed evidence. A dedicated statement page gives the facts room to be understood.

03
Keep the business professional

Prospective customers can judge how a business handles criticism as well as the criticism itself. Calm presentation matters.

04
Protect personal information

Review and redact sensitive material before publication instead of casually posting screenshots containing private information.

05
Create one lasting link

Your statement has its own URL that can be shared where appropriate, instead of rewriting the same response across different platforms.

Create a professional, indexable Right of Reply that search engines can discover.

If you choose a public and indexable publication setting, search engines such as Google can potentially discover the statement. This gives people researching the dispute an opportunity to find your documented response as well as other public material. Indexing and ranking are not guaranteed.

From evidence to a professional Right of Reply

One guided workflow keeps the response calm, factual and organised.

1
UploadEvidence
2
AI TimelineOrganise events
3
ClaimsIdentify allegations
4
MatchEvidence to claims
5
PrivacyRisk & redaction
6
StatementGenerate draft
7
ReviewYou stay in control
8
PublishShare the record

Everything you need to put the facts on record

See exactly which package each feature is included in. The £79 Small Business plan covers the core response system, with advanced management and professional-review tools in the higher tiers.

£79 SMALL BUSINESS £199 PROFESSIONAL £299+ SOLICITOR READY
01

Evidence Uploader

Upload screenshots, WhatsApp conversations, emails, PDFs, contracts, invoices, payment records, social posts and other documents.

02

AI Transcript Builder

Turns screenshot conversations into chronological transcripts, merges overlaps, detects duplicates and flags uncertain transcription.

03

Master Timeline

Organises events by date and links every important timeline point back to the evidence that supports it.

04

Claim vs Evidence

Separates public allegations into individual claims and assesses whether the available evidence supports, contradicts or cannot resolve them.

05

What We Accept

Identifies legitimate shortcomings shown by the evidence so the final response can acknowledge supported facts rather than simply deny everything.

06

Continued Engagement

Documents testing, feedback, amendments and other engagement that continued after an original deadline without making legal assumptions.

Option 1 · Small Business

Privacy & Redaction

Flags names, contact details, addresses, bank information and other sensitive data, while keeping original evidence untouched in the private vault.

08

Language Risk Checker

Highlights potentially problematic accusations and suggests calmer, factual wording where the evidence does not justify stronger language.

09

Social Media Pressure

Identifies references to publication, negative reviews, deadlines and reputational consequences, with careful interpretation warnings.

10

Statement Generator

Creates a calm, professional Right of Reply covering what is accepted, what is disputed, the chronology and the supporting evidence.

11

Public Statement Page

Publish to a unique branded URL with private, unlisted, public or indexable visibility controls.

12

SEO Controls

Manage titles, descriptions, canonical URLs, social metadata and robots settings without turning the platform into a reputation-attack tool.

13

Online Visibility Evidence

Record where allegations remain visible online and separately document genuine evidence of commercial impact where it exists.

14

One Social Response

Generate a single measured comment linking to the factual record: post once, link to evidence and do not argue.

15

Evidence Preservation

Record evidence IDs, upload dates, original filenames, hashes and case IDs. Originals remain private and unmodified.

16

Evidence Packs

Produce statement PDFs, private transcripts, chronological packs, claim reports, evidence indexes and solicitor-review packs.

17

Numbered Exhibits

Automatically organise supporting documents as clear numbered exhibits for professional or adviser review.

Professional

Updates & Revisions

Add new evidence after publication and publish clearly dated updates without silently rewriting the historical statement.

19

Case Dashboard

Track evidence collection, AI analysis, review status, drafts, publication and archived cases from one workspace.

20

Evidence Library

Search and manage all case material while maintaining a clear separation between private originals and public redacted copies.

21

Publication Controls

Choose exactly who can access a response and whether search engines are permitted to index it.

22

Abuse Reporting

Public pages support privacy, accuracy, legal and harassment complaints, with high-risk material capable of being paused for review.

23

Admin CRM

Manage customers, cases, statements, storage, payments, subscriptions, risk flags, publication history and review queues.

24

Agency Dashboard

Manage multiple clients and cases with team access, approvals and agency billing.

25

White Label

Designed to support custom branding and domains for solicitors, PR agencies, advisers and reputation professionals.

26

Custom Domains

Support statement URLs on the platform or, where configured, on a customer's own branded subdomain.

All Plans

Billing & Case Access

One clear price. No confusing upgrade ladder. with unlimited downloads of purchased case material rather than charging repeatedly for exports.

28

Neutral AI Analysis

The AI is not instructed to side with the business. It can identify insufficient evidence or facts that support the other party's position.

One clear price. No confusing upgrade ladder.

For small businesses, the original £49 and £99 options are combined into one stronger package so the useful features are not locked behind another upgrade.

BEST FOR SMALL BUSINESSES
OPTION 1 · COMPLETE RESPONSE · SMALL BUSINESS

Everything needed to respond professionally

£79 one-off / case

A practical middle ground between the original £49 and £99 tiers.

  • Evidence upload & organisation
  • AI timeline & transcript tools
  • Claim vs Evidence analysis
  • Privacy checks & redaction
  • Professional statement
  • Public statement webpage
  • SEO & visibility controls
  • Evidence pack downloads
  • One social-media response
Start My Case
Professional

Complex disputes

£199 one-off / case

For cases needing deeper analysis and an extended update period.

  • Everything in Small Business
  • Advanced evidence analysis
  • 30 days of case updates
  • Advanced risk review workflow
  • Custom case branding
  • Priority support
Start Professional Case
Solicitor Ready

Professional review packs

£299+ per case

For complex matters requiring a highly organised review pack.

  • Indexed evidence
  • Numbered exhibits
  • Complete chronology
  • Claim vs Evidence report
  • Solicitor review export
  • Bespoke requirements
Enquire
Optional statement hosting can be added separately. Purchased cases should allow unlimited downloads. The platform provides evidence organisation and response tools; it is not a substitute for legal advice.

Professional enough for advisers. Simple enough for small businesses.

A calm alternative to conducting a dispute in public comment threads.

Small businesses

Turn scattered screenshots, emails and documents into one organised record and a professional response without needing to understand complex evidence-management software.

Solicitors & advisers

Receive structured chronologies, evidence indexes, claim analysis and numbered exhibits that can make initial case review more efficient.

PR & reputation teams

Keep public messaging measured and evidence-led while maintaining clear internal records of what supports each statement.

Agencies & white label

Manage multiple client cases from one dashboard with approval workflows, team access, billing and future custom-domain support.

Ready to publish the record?

Your evidence. Your timeline. Your Right of Reply.